SHIPPING

At Jamila Haircare, we’re committed to delivering your products quickly and reliably, whether you’re in Australia or shopping from overseas. Below you’ll find details about our shipping options, delivery times, and costs.

Shipping Destinations

We currently ship to the following countries:

Australia
New Zealand
United States
United Kingdom

Shipping Costs & Delivery Timeframes

Australia

Free Shipping on orders over $150 AUD
Flat Rate: $20 AUD for orders under $150
Delivery Time: 2–7 business days (depending on location)

New Zealand

Free Shipping on orders over $200 AUD
Flat Rate: $30 AUD for orders under $200
Delivery Time: 5–10 business days

United States & United Kingdom

Free Shipping on orders over $250 AUD
Flat Rate: $50 AUD for orders under $250
Delivery Time: 7–14 business days

Note: Delivery times may vary depending on customs and local postal services.

Order Processing Times

All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.

Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your delivery online through the courier service.

Customs, Duties & Taxes (International Orders)

International customers (outside Australia) are responsible for any customs duties, taxes, or import fees that may apply in their country. Jamila Haircare is not liable for any such charges.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer service team as soon as possible at info@jamilahaircare.com.au

We’ll work with our shipping partners to resolve any issues quickly.

Questions?

We’re here to help! If you have any questions about shipping, tracking, or delivery, feel free to get in touch at info@jamilahaircare.com.au.