PRIVACY POLICY

Effective Date: June 2025

Jamila Haircare (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us via our website: https://jamilahaircare.com.au.

1. What Information We Collect

We may collect the following personal information when you use our website or interact with us:

Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely via third-party platforms)
Technical data (e.g., browser type, IP address, pages visited – via cookies and analytics tools)

2. How We Collect Your Information

Your information may be collected in the following ways:

When you complete forms (e.g., contact forms or sign-up forms)
When you make a purchase
When you subscribe to marketing communications
Automatically through cookies and tracking technologies (e.g., Google Analytics)

3. Why We Collect Your Information

We use your personal data for the following purposes:

To process and fulfill orders
To provide customer support
To send marketing or promotional communications (only if you’ve opted in)
To improve website functionality and user experience
For security and fraud prevention
For analytics and performance tracking

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party services that help us operate our business:

Stripe – for secure payment processing
Google Analytics – for website analytics and performance tracking

These providers are only given the information necessary to perform their specific services and are bound by confidentiality and privacy obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. This includes:

Recognising repeat visitors
Analyzing site traffic via Google Analytics

You may disable cookies through your browser settings, but this may affect certain functionalities of the website.

6. Your Privacy Rights (Australia)

As an Australian resident, you have rights under the Privacy Act 1988 including:

The right to access personal information we hold about you
The right to correct or update your information
The right to opt out of marketing communications

To exercise any of these rights, please contact us at:

Email: info@jamilahaircare.com.au

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. All payment transactions are processed securely via encrypted channels.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any updates indicates your agreement to the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: info@jamilahaircare.com.au